Privacy Policy

May 23, 2025

We take your privacy seriously. This Privacy Policy explains the personal data Asgard processes, how Asgard processes it, and its purposes.

1. Scope of Privacy Policy

This Privacy Policy applies to the collection, processing, use, and protection of personal data involved when you use the Company's website (https://www.asgard-ai.com/) and affiliated websites linked within. It does not apply to third-party websites or pages linked from the Company's website. Each website has its own privacy policy, and this website bears no joint liability. When browsing or using services on those websites, the privacy policy of each respective website applies to the protection of personal data.

2. Collection of Personal Data

  1. (1) Account Registration
    When you apply for membership, you will be asked to fill in your personal data, including name, phone number, email address, and other necessary information. After becoming a member, you will receive a member account and password to log in to the Company's website and use the Company's member services.
  2. (2) Subscription Services
    When you subscribe to services, the Company will collect relevant order information based on the online transaction type you submit, to ensure payment completion and other necessary actions for completing transactions, as well as subsequent customer service including order and service issue handling.
  3. (3) Other
    In addition to personal data you directly provide to the Company, you may also proactively provide personal data within the services provided by the Company. The Company will obtain your personal data under the premise of your consent or for the purpose of fulfilling contracts. This data will only be used and processed within the scope of your consent or contract fulfillment, and will not be used for other purposes.

3. Period, Region, Subjects, and Methods of Data Use

  1. (1) Period of Use
    Unless otherwise provided by law, until you stop using the Company's website and its affiliated websites and web services, or until you submit a request to the Company to terminate use.
  2. (2) Region of Use
    Taiwan and regions where the Company's website and its affiliated websites and web services are provided.
  3. (3) Subjects of Use
    Unless otherwise provided by law, the Company will only use your data within the scope of your agreed service purposes and related internal use, and will not arbitrarily transfer your personal data to other third parties or use it for other purposes. However, based on service fulfillment purposes and incidental issues arising from services (such as billing or disputes), the Company will provide relevant data to partner vendors to fulfill services and incidental obligations.
  4. (4) Methods of Use
    1. The Company will verify member data based on the information you provide when joining as a member, to ensure the validity and credibility of member data. 2. When you use subscription services, order-related information will be collected based on the online transaction type you submit, to ensure payment completion and other necessary actions. 3. When you provide your ID number, credit card number, or other data for member identity verification, the Company will provide such data to partnered financial institutions for credit card validity confirmation. 4. When you join as a member or use the Company's website or its affiliated websites and web services, for the purpose of providing services, you are deemed to have agreed that the Company may periodically send messages to your provided email address or provide product or service information through other internet means. 5. The Company will periodically conduct aggregate user behavior analysis and statistics based on data filled in during membership registration and server records generated during browsing, without analyzing individual behavior. 6. When providing customer service, the Company will verify your personal data regarding your inquiries or application requests, and use and process your personal data to respond to your needs through email, phone, SMS, or other contact methods you provide on a case-by-case basis.

4. Your Rights and How to Exercise Them

  1. (1) Personal Data Rights
    You may exercise the following rights regarding your personal data by submitting a written request to the Company: 1. Query or request to review. 2. Request copies. 3. Request supplementation or correction. 4. Request cessation of collection, processing, or use. 5. Request deletion.
  2. (2) Limitations on Rights
    The above rights may be limited if you do not comply with the Company's application procedures or legal requirements.
  3. (3) Fees
    If you query, request to review personal data, or request copies, the Company may charge necessary costs.
  4. (4) How to Exercise Rights
    To exercise the above rights, you should fill out relevant application documents. The Company may request identity verification documents. If applying through a representative, a power of attorney and identity documents of both the principal and agent must be provided.

5. Impact of Incomplete Personal Data

If you cannot provide complete and accurate personal data, it will affect the Company's ability to contact you, complete transactions, provide services, verify identity, or handle consumption, transaction, or complaint issues. We recommend that you provide complete personal data and update it regularly. If damage occurs to you or third parties due to incomplete or inaccurate personal data, you shall bear all responsibility. If the Company suffers losses, the Company has the right to claim damages from you.

6. Personal Data Security Maintenance

Regarding your personal data files, the Company will adopt appropriate security measures and endeavor to use reasonable technology and measures to carry out security maintenance matters in accordance with relevant laws, to prevent your personal data from being stolen, altered, damaged, lost, or leaked.

7. Self-Protection Measures

Please properly safeguard your personal data and avoid providing personal data to any unrelated person or institution. After using the various service functions provided by this website, if you are logged in, please remember to log out. If you share a computer with others or use a public computer, remember to close the browser window and clear browsing history to prevent others from reading your personal data or messages.

8. Service Information or Email Transmission

This website will send service information or emails to you after obtaining your consent in advance or when you register and log in. This website will indicate on such information or emails that they are sent by this website.

9. Use of Cookies

The Company's website and its affiliated websites and web services will place and access our cookies on your computer. If you wish the Company not to use cookies, you can disable cookies in your browser settings to reject cookie writing, but this may cause some website functions to be unavailable.

10. Amendments to Privacy Policy

The Company reserves the right to amend this Privacy Policy. Relevant amendments will be announced on the Company's website. Please pay close attention to protect your rights. When you continue to use the Company's website and its affiliated websites and web services after the Privacy Policy has been modified or changed, it means you have read, understood, and agreed to accept the modified or changed content. If you do not agree with this Privacy Policy, please immediately stop using the Company's website and its affiliated websites and web services.

11. Privacy Protection Consultation and Remedies

If you have any comments or questions about the Company's Privacy Policy or matters related to your personal data, you may contact the Company's customer service center. Customer service email: service@asgard-ai.com