By industry
By industry
What changes between industries is the skills, the semantic models and the writing tools. How agents are composed, the approval gate, the records and the learning loop stay the same.
Manufacturing
Work the agent takes over
- Query stock, work in progress and supplier lead times, and work out the shortfall.
- Draft expedited purchases and changes to the work-order schedule.
- Draft the delivery-date reply to sales or the customer.
Systems it usually connects
ERP · MES · PLM · Suppliers · Subcontracting · QC
Partners
Retail and e-commerce
Work the agent takes over
- Query stock in stores, distribution centres and the online shop.
- Work out the quantity that can be transferred, and draft the transfer requests.
- Answer an executive's questions on sales and stock, and draw a chart.
Systems it usually connects
POS · WMS · ERP · E-commerce · Suppliers · CRM
Domain products
Partners
Distribution, services and business processes
Work the agent takes over
- Query the status of orders, shipments, projects and repairs.
- Draft changes to project plans and staff assignments.
- Draft replies to customers.
Systems it usually connects
ERP · CRM · PM · Defect tracking · HR
Partners
Finance and hospitality
Work the agent takes over
- Query portfolios, market data and risk, or bookings and room status.
- Draft the sell order, or the upgrades and guest moves.
- Draft the notice to clients or guests.
Systems it usually connects
CRM · Portfolio · Orders · Market data · Risk · PMS · CRS · RMS · Housekeeping
Partners
Media and PR
Work the agent takes over
- Monitor social channels and news topics.
- Analyse public opinion and sentiment.
- Draft releases and social posts.
Systems it usually connects
News sites · Social media · Forums · Blogs · Distribution platforms
Domain products
Partners
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